Ownership of any products ordered by you from us shall pass to you on the later of:
(a) the date on which we receive full payment for those products;
(b) the date and time of delivery to your nominated address.
We insure each purchase during the time it is in transit until it is delivered to your specified delivery address. A signature is required for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by us, and transfer of responsibility in the same way.
We shall be entitled to supply your purchases in installments and each installment shall be deemed to constitute a separate contract with us, and we shall be entitled to supply only part of an order.

When your order is shipped, we will send you a confirmatory email, which will include your tracking number. You can track and trace your order using the link provided. Order status may take up to 1 hour to update after the order has been placed.
Please note that only orders received by 12pm (BST) will be shipped on the same day.
A signature will be required upon delivery of your order.
Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.
To contact us regarding shipping in the United Kingdom, Europe and worldwide, you can call us on +44 (0) 20 7488 6986 or send us an e-mail at

Delivery times are estimates and start from the date of shipping. Please note that in some areas there is a limited range of delivery services available. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.

Please note that for shipments outside the EU, your total price at checkout will not include VAT but you may have to pay Import duties and taxes according to your shipping destination. All additional charges are the responsibility of the recipient. As customs policies vary widely from country to country, Mother of Pearl has no control over these charges, so you should contact your local customs office for further information.

Christmas Deliveries
To ensure delivery by 24 December:
UK – order before 12.30pm 3 working days before Christmas
Europe – order before 12.30pm 6 working days before Christmas.

All orders placed within the Christmas break (23rd December to 1st January) will be despatched on January 2nd.

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